How This FAQ Works for You
Most questions we hear come down to three things: how to put money in, how to get money out, and what to do when something looks off on your account. This page covers all three in plain terms. When you deposit via bKash, you open the bKash app, send to the account number shown in the cashier, and confirm with your PIN
— the balance usually reflects within moments. Nagad and Rocket follow the same path: send from your wallet app to the number displayed, then confirm. Withdrawals go back to the same wallet you used to deposit; we verify the account name matches before releasing funds. If you're in Dhaka or anywhere else in Bangladesh, the process is the same — mobile wallet,
confirm, done. For anything not covered here, our support team is reachable via live chat and email.
- bKash Deposit Path
- Nagad Withdrawal
- Rocket Account Match
- Mobile Wallet Flow